What does a water restoration company do?

This includes working in water-filled basements, sewer backups, fire damaged houses, and commercial buildings. The restoration companies work with the insurance companies, but not for the insurance companies. They are there to help put your home back to normal after a devastating loss.

What is flood damage remediation?

Restoring your home to liveable, pre-damage conditions involves water removal, decontamination, and drying. In cases of water damage, it’s important to act fast. Standing water and moisture create the perfect environment for bacteria and mold. Prolonged exposure to an environment like this can lead to allergic reactions and even disease. Parts of a water-damaged home may need to be rebuilt. Materials like drywall and carpet that have absorbed water often develop bacteria and mold that can’t be removed. Replacing these materials is safer than allowing infectious organisms to saturate the air. Materials that may need to be replaced include: Walls Floors Shelves Clothing Drapery Ductwork Heating and air conditioning system

Why is water damage dangerous?

The various types of water damage and their health risks. But what each of these different types of water damage has in common is that they can lead to certain health effects such as allergies and respiratory issues by contributing to poor indoor air quality, causing mold growth, and aerosolizing foul scent molecules

What should I do after a flood, or sewage or water leak?

Contact a water damage restoration company as soon as possible. Don’t wait as water can cause mold and irremediable damage to the wood, walls, and carpet in your home. Afterward, contact your insurance company to start the claim process. If safe, shut off the utilities in your home to avoid further damage. Don’t enter your home if it has suffered structural damage. Don’t walk through flood water if electricity hasn’t been turned off and to avoid contaminants.

What are the immediate steps property managers should take when commercial flood restoration is needed?

Protect Yourself and Your Possessions Stop the Water Damage Contact Your Insurance Company Dry Things Out Clean and Restore Your Property

Will my homeowner’s insurance cover water damage?

Homeowners insurance won't cover water damage from floods, sewage backup, or gradual leaks, but will cover damage from a burst pipe.

How do certified technicians typically handle water damage?

The first thing professionals do is remove damaged materials that will either be restored or discarded. Materials include baseboards, insulation, furniture, carpeting, upholstery, carpet padding, fragile woods, drywall, and more. After the damaged items are removed, the technicians begin drying out the water and disinfecting the areas. Specialized tools like air movers and dehumidifiers are typically involved in the drying process. Professionals will also handle mold damage in the restoration process. Mold-infected surfaces will be disinfected and restored as quickly as possible to prevent it from spreading.

What is water damage restoration service?

The process of water damage. Cleaning the water damage, restoring the water damage.

How long does it take to restore water/flood damage?

Each project has its unique challenges and schedule. Every trade has its own timeline, year Pm should be able to provide you with a timeline.

How much does it cost to restore flood damage?

The average homeowner spends between $1,145 and $4,563 to restore or repair water damage, with an average of $2,789. Licensed water damage repairs professional can determine the cause and extent of the destruction by categorizing and classifying the damage to your home — the two largest factors in figuring the final bill.

Flood, Fire, Mould & Water Damage Restoration in Mississauga and GTA

Touch With Care delivers certified property restoration across Mississauga and the GTA. We handle flood damage, mould remediation, and odour issues for houses, condos, buildings, office spaces, retail locations, warehouses, and healthcare facilities. Our team acts quickly and restores every property with care and expertise.

What We Handle and Who We Serve

We offer certified restoration services for residential, industrial and commercial properties across the GTA. Whether it is an urgent flood cleanup, toxic mould, or persistent odours, our technicians are trained to restore safely and efficiently.

Our services

Flood and water damage restoration

Certified mould remediation

Odour removal and specialty cleaning

We serve:

Private homes and residential properties

Condominium Buildings

Commercial Business SItes

Medical and Healthcare Facilities

Financial Institutions

Schools and Educational Campuses

Why Clients Call Us First

Whether you need help at home or on-site, we are the emergency restoration company people trust to do it right.

1-hour emergency response

25+ years of experience in restoration in Mississauga and the GTA

Certified, insured, and WSIB-compliant

Industry Certifications

The level of restoration expertise that every property deserves.

What Our Clients Are Saying

"Thanks again for stepping up to the plate and getting us through this emergency!! We are underway now with the redesign, in hopes that we will be able to reopen in a few weeks. Couldn’t have done it without your professional, prompt, thorough and friendly + supportive service."

Bill

"On behalf of our Church I want to say THANK YOU. The team that you sent here were just amazing. They were so polite and professional and did an amazing job."

Sharon

“I’ve had the pleasure of working with Grandmother’s Touch throughout my diverse portfolio across the GTA. Grandmother’s Touch has provided fast and efficient service, always ensuring the job is completed on-time. Most importantly, Lexton, Linda and Leah (to name a few) has been very accommodating with various requests and time constraints, demonstrating professionalism at all times.”

Property Manager

How We Work

Our structured, responsive process is what sets us apart as a damage restoration company offering both residential and commercial restoration services.

Emergency
First Response

The moment you call, we act. Our emergency team is ready 24/7 to assess risks, contain hazards, and begin immediate mitigation efforts.

Damage
Mapping

We inspect the affected area using professional tools and techniques to evaluate the full scope of damage, both visible and hidden.

Plan
and Prep

Every property and situation is unique. We create a tailored restoration plan, prepare the site for safe work, and communicate timelines and expectations.

Work
in Motion

Our certified technicians begin the cleanup and restoration process using industry-standard equipment and best practices to ensure thorough, code-compliant results.

Final Review
& Safeguards

We walk through the completed work with you, confirm quality, and apply any necessary long-term prevention measures.

Disaster Cleanup Services

We provide fast and certified cleanup services for floods, fires, and environmental hazards. Whether you are a homeowner, a project or a property manager, we collaborate with you to contain the damage, comply with safety standards, and restore your space completely.

FAQs

How long does restoration take?

It depends on the type and extent of the damage. Minor water damage can take 1–3 days, while large-scale restoration (such as mould or fire) can take several days to a few weeks. We always keep you informed every step of the way.

Do you work with insurance?

Yes, we work with most major insurance companies and can assist you through the claims process. Our team can provide documentation and direct billing where applicable.

Do I need to move out during the work?

Not always. For small-scale damage, you can typically remain at home or on-site. However, for severe mould, fire, or health-risk situations, we may recommend temporary relocation for safety.

What is the difference between restoration and renovation?

Restoration focuses on returning your property to its original, pre-damage condition fast and safely. Renovation is more about updating or upgrading your space for aesthetics or functionality. We focus on certified restoration services that prioritize safety and compliance.

Get in Touch

We handle projects and emergencies. If you need help, we are already on the way.

Speak to a Restoration Specialist Today

Emergency Line: (416) 985-4681
Email: sales@touchwithcare.com
Office Location: 20 – 5359 Timberlea Blvd. Mississauga L5W 4N5
Office Hours: 8:30 am – 4:30 pm
Service Hours: 24/7

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